Our Engineering team has confirmed the full resolution of the issue. Users should be able to do all the operations in HyperStack as normal.
If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience and Thank you for your patience.
Posted Nov 22, 2024 - 19:24 UTC
Monitoring
A fix has been implemented and we are monitoring the results. Current reports show all is operating correctly, but we continue to monitor the situation.
Posted Nov 22, 2024 - 18:35 UTC
Identified
Due to a network issue in CA1 Data Center, HyperStack users may not be able to launch new resources from the Console or API. Some resource status change operations might be failing from HyperStack as well.
But no existing resources may not be affected and should be operational.
Our Engineering Team has identified the issue and are actively working on a fix to resolving this.
We will post an update as soon as we have more information. We apologize for the inconvenience and will share an update once we have more information.