Resolved -
This incident has been resolved.
Feb 7, 13:49 UTC
Identified -
The issue has been identified and a fix is being implemented.
Feb 3, 10:10 UTC
Investigating -
The secondary ISP failed in US1 region and has been disabled. The DC team are investigating. The Internet traffic is currently on non-redundant path, and this will be the operating configuration until a root cause can be found and corrected. While the traffic is still flowing, as there is no redundancy, there is potential for Internet traffic flakiness.
Feb 2, 23:15 UTC
Resolved -
We are pleased to inform you that the issue concerning the exhaustion of public IP addresses in the CA-1 region has been successfully resolved. Our team has taken the necessary steps to restore the availability of public IPs for new virtual machines (VMs) in this region.
Feb 7, 03:24 UTC
Identified -
We have exhausted our public IP allocation in the CA-1 region due to high demand. As a result, new virtual machines (VMs) launched in this region will not be assigned a public IP at this time. Existing VMs with public IPs remain unaffected.
Our team is actively working on expanding our allocations in this region.
What this means for you: - Private Networking: If your deployment can operate without a public IP, consider using private networking options. - SSH Access via ProxyJump: For SSH access to VMs without public IPs, you can utilize the SSH ProxyJump feature to connect through an intermediary server (jump host).
Feb 7, 02:41 UTC
Resolved -
Secondary ISP failed causing the network to briefly not accept Internet traffic for new VMs. This ISP was quickly disabled to restore Internet traffic.
Feb 1, 18:00 UTC
Resolved -
This incident has been resolved.
Jan 30, 22:02 UTC
Investigating -
We are currently investigating potential issues with our network performance, whilst at current we're not expecting any major impact. We do advise customers to be aware of this situation
Jan 30, 11:32 UTC
Completed -
The scheduled maintenance has been completed.
Jan 30, 19:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 30, 15:00 UTC
Scheduled -
We will be undergoing scheduled maintenance during this time in order to continue to provide you optimal performance and reliability.
Jan 29, 12:37 UTC