All Systems Operational

About This Site

This page provides the Hyperstack Service Status, showing current and historic service status information along with details of future maintenances

Uptime over the past 90 days. View historical uptime.
Norway 1 Datacentre Operational
90 days ago
100.0 % uptime
Today
Canada 1 Datacentre Operational
90 days ago
99.73 % uptime
Today
Hyperstack Portal Operational
90 days ago
100.0 % uptime
Today
Infrahub Customer Portal Operational
90 days ago
100.0 % uptime
Today
Hyperstack API Operational
90 days ago
100.0 % uptime
Today
US 1 DataCenter Operational
90 days ago
100.0 % uptime
Today
Canada 2 Datacentre Operational
90 days ago
99.37 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Weekly Platform Maintenance Window Apr 7, 2026 12:30-14:30 UTC

We will be undergoing weekly scheduled maintenance on HyperStack and underlying services to ensure better, smoother, and faster user experiences for the customers. During this time, HyperStack end-users may see a slight impact on the dashboard performance, but no VM operations should be impacted.

If you have any questions or queries, please contact support via support@hyperstack.cloud

Thank you!
Posted on Mar 31, 2026 - 16:40 UTC
Apr 4, 2026

No incidents reported today.

Apr 3, 2026

No incidents reported.

Apr 2, 2026

No incidents reported.

Apr 1, 2026

No incidents reported.

Mar 31, 2026
Weekly Platform Maintenance Window
Completed - The scheduled maintenance has been completed.
Mar 31, 14:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 12:30 UTC
Scheduled - We will be undergoing weekly scheduled maintenance on HyperStack and underlying services to ensure better, smoother, and faster user experiences for the customers. During this time, HyperStack end-users may see a slight impact on the dashboard performance, but no VM operations should be impacted.

If you have any questions or queries, please contact support via support@hyperstack.cloud

Thank you!
Mar 24, 16:40 UTC
Mar 30, 2026

No incidents reported.

Mar 29, 2026

No incidents reported.

Mar 28, 2026

No incidents reported.

Mar 27, 2026

No incidents reported.

Mar 26, 2026
CANADA-2 (CA-2) Region Network Issues
Resolved - We are happy to advise that all network-related issues have been fully remediated in the region, and services have returned to normal. We apologise for any inconvenience caused during this time.

If you continue to experience any connectivity problems with resources in the CANADA-2 region, please contact our support team at support@hyperstack.cloud and reference this incident.
Mar 26, 10:03 UTC
Monitoring - Our engineering teams have successfully implemented a fix at the network layer, and full reachability from the public internet to customer VMs has been restored. Additionally, the ability to create new VMs with functional network interfaces is now fully operational.

We are actively monitoring the stability across all network paths. A full Root Cause Analysis (RCA) will be conducted to prevent a recurrence of this failure.
Mar 26, 08:03 UTC
Identified - We are currently investigating a network connectivity issue affecting customer VM reachability from the public internet. Our on-site team is actively engaged and working to resolve the fault.

What we know:
• The issue has been isolated to the network layer at the data centre level
• Internal control plane communication is unaffected — your VMs are running normally
• VM-to-VM traffic within the platform is expected to be unaffected
• Public internet traffic is unable to reach customer VMs beyond the default gateway

We are working directly with our data centre team to restore full connectivity. A further update will be posted within 30 minutes.
Mar 26, 06:40 UTC
Investigating - We are currently aware of a network-related issue affecting our CANADA-2 Data Centre. Our engineering teams are actively investigating the matter. We will provide further updates on the status and progress as soon as they become available.
Mar 26, 05:40 UTC
Mar 25, 2026

No incidents reported.

Mar 24, 2026
Weekly Platform Maintenance Window
Completed - The scheduled maintenance has been completed.
Mar 24, 14:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 12:30 UTC
Scheduled - We will be undergoing weekly scheduled maintenance on HyperStack and underlying services to ensure better, smoother, and faster user experiences for the customers. During this time, HyperStack end-users may see a slight impact on the dashboard performance, but no VM operations should be impacted.

If you have any questions or queries, please contact support via support@hyperstack.cloud

Thank you!
Mar 17, 16:40 UTC
Mar 23, 2026

No incidents reported.

Mar 22, 2026

No incidents reported.

Mar 21, 2026

No incidents reported.

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