All Systems Operational

About This Site

This page provides the Hyperstack Service Status, showing current and historic service status information along with details of future maintenances

Norway 1 Datacentre Operational
90 days ago
100.0 % uptime
Today
Canada 1 Datacentre Operational
90 days ago
99.99 % uptime
Today
Hyperstack Portal Operational
90 days ago
100.0 % uptime
Today
Infrahub Customer Portal Operational
90 days ago
100.0 % uptime
Today
Hyperstack API Operational
90 days ago
100.0 % uptime
Today
US 1 DataCenter Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Feb 9, 2025

No incidents reported today.

Feb 8, 2025

No incidents reported.

Feb 7, 2025
Resolved - We have observed no further issues from our ISP. Connectivity is working as expected.
Feb 7, 20:00 UTC
Update - Our monitoring indicates ISP issues have been resolved. We are monitoring for any further issues.
Feb 7, 19:11 UTC
Monitoring - Our monitoring indicates ISP issues have been resolved. We are monitoring for any further issues.
Feb 7, 19:10 UTC
Investigating - We are currently investigating potential issues with our network.
Feb 7, 18:53 UTC
Resolved - This incident has been resolved.
Feb 7, 13:49 UTC
Identified - The issue has been identified and a fix is being implemented.
Feb 3, 10:10 UTC
Investigating - The secondary ISP failed in US1 region and has been disabled. The DC team are investigating. The Internet traffic is currently on non-redundant path, and this will be the operating configuration until a root cause can be found and corrected. While the traffic is still flowing, as there is no redundancy, there is potential for Internet traffic flakiness.
Feb 2, 23:15 UTC
Resolved - We are pleased to inform you that the issue concerning the exhaustion of public IP addresses in the CA-1 region has been successfully resolved. Our team has taken the necessary steps to restore the availability of public IPs for new virtual machines (VMs) in this region.
Feb 7, 03:24 UTC
Identified - We have exhausted our public IP allocation in the CA-1 region due to high demand. As a result, new virtual machines (VMs) launched in this region will not be assigned a public IP at this time. Existing VMs with public IPs remain unaffected.

Our team is actively working on expanding our allocations in this region.

What this means for you:
- Private Networking: If your deployment can operate without a public IP, consider using private networking options.
- SSH Access via ProxyJump: For SSH access to VMs without public IPs, you can utilize the SSH ProxyJump feature to connect through an intermediary server (jump host).

Feb 7, 02:41 UTC
Feb 6, 2025

No incidents reported.

Feb 5, 2025

No incidents reported.

Feb 4, 2025

No incidents reported.

Feb 3, 2025
Feb 2, 2025
Feb 1, 2025
Resolved - Secondary ISP failed causing the network to briefly not accept Internet traffic for new VMs. This ISP was quickly disabled to restore Internet traffic.
Feb 1, 18:00 UTC
Jan 31, 2025

No incidents reported.

Jan 30, 2025
Resolved - This incident has been resolved.
Jan 30, 22:02 UTC
Investigating - We are currently investigating potential issues with our network performance, whilst at current we're not expecting any major impact. We do advise customers to be aware of this situation
Jan 30, 11:32 UTC
Completed - The scheduled maintenance has been completed.
Jan 30, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 30, 15:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time in order to continue to provide you optimal performance and reliability.
Jan 29, 12:37 UTC
Jan 29, 2025

No incidents reported.

Jan 28, 2025
Completed - The scheduled maintenance has been completed.
Jan 28, 23:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 28, 16:47 UTC
Scheduled - Please be advised that the scheduled maintenance of the UPS System [B] is now active for 11 hours from 28/01/2025 15:00
Jan 28, 15:00 UTC
Jan 27, 2025

No incidents reported.

Jan 26, 2025

No incidents reported.