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We will be undergoing weekly scheduled maintenance on HyperStack and underlying services to ensure better, smoother, and faster user experiences for the customers. During this time, HyperStack end-users may see a slight impact on the dashboard performance, but no VM operations should be impacted.
We're upgrading the infrastructure behind Hyperstack to make it more resilient and reliable. That means a short maintenance window on Thursday 20th August 2026 12.30 UTC - 14.30 UTC and here's what to expect.
Total Maintenance Window: Approximately 120 minutes Portal and API access: Unavailable for 20 to 30 minutes during the maintenance window User actions: You won't be able to create, delete, hibernate or manage resources through the Portal or API during this time Running workloads: Existing virtual machines and running services will continue operating and will not be impacted
Why we're doing this;
It's designed to improve reliability and performance for you going forward.
If you have any concerns please reach out to the support team at support@hyperstack.cloud Posted on
Aug 13, 2026 - 15:05 UTC
Completed -
The scheduled maintenance has been completed.
Aug 11, 14:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 12:30 UTC
Scheduled -
We will be undergoing weekly scheduled maintenance on HyperStack and underlying services to ensure better, smoother, and faster user experiences for the customers. During this time, HyperStack end-users may see a slight impact on the dashboard performance, but no VM operations should be impacted.
Completed -
The scheduled maintenance has been completed.
Aug 4, 14:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 12:30 UTC
Scheduled -
We will be undergoing weekly scheduled maintenance on HyperStack and underlying services to ensure better, smoother, and faster user experiences for the customers. During this time, HyperStack end-users may see a slight impact on the dashboard performance, but no VM operations should be impacted.
Completed -
Maintenance has now been completed.
Jul 30, 22:16 UTC
Update -
Scheduled maintenance is still in progress. We will provide updates as necessary.
Jul 30, 22:14 UTC
In progress -
The transition of the Hyperstack Support Solution is still in progress. The Live Chat option is still disabled but we will still be able to respond to queries over email via support@hyperstack.cloud.
We apologies for any inconvenience caused by this.
Jul 30, 17:19 UTC
Scheduled -
As previously communicated via email we are still currently in the process of transitioning the Hyperstack Support Solution. The Live Chat option is still disabled but we will still be able to respond to queries over email via support@hyperstack.cloud.
We apologies for any inconvenience caused by this.
Jul 30, 17:17 UTC
Completed -
The scheduled maintenance has been completed.
Jul 30, 17:00 UTC
In progress -
As previously communicated via email we are currently in the process of transitioning the Hyperstack Support Solution. The Live Chat option is currently disabled but we will still be able to respond to queries over email via support@hyperstack.cloud.
We apologies for any inconvenience caused by this.
Jul 30, 14:49 UTC
Scheduled -
As previously communicated via email we are currently in the process of transitioning the Hyperstack Support Solution. The Live Chat option is currently disabled but we will still be able to respond to queries over email via support@hyperstack.cloud.
We apologies for any inconvenience caused by this.
Jul 30, 14:47 UTC
Resolved -
The transition of the Hyperstack Support Solution is still in progress and we are adjusting this update for the Hyperstack Portal to be in a Maintenance window.
The Live Chat option is still currently disable but we will still be able to respond to queries over email via support@hyperstack.cloud.
We apologies for any inconvenience caused by this.
Jul 30, 14:45 UTC
Investigating -
As previously communicated via email we are currently in the process of transitioning the Hyperstack Support Solution. We will be temporarily disabling the Live Chat option but we will still be able to respond to queries over email via support@hyperstack.cloud.
We apologies for any inconvenience caused by this.
Jul 30, 11:25 UTC