All Systems Operational

About This Site

This page provides the Hyperstack Service Status, showing current and historic service status information along with details of future maintenances

Norway 1 Datacentre Operational
90 days ago
100.0 % uptime
Today
Canada 1 Datacentre Operational
90 days ago
99.73 % uptime
Today
Hyperstack Portal Operational
90 days ago
100.0 % uptime
Today
Infrahub Customer Portal Operational
90 days ago
100.0 % uptime
Today
Hyperstack API Operational
90 days ago
100.0 % uptime
Today
US 1 DataCenter Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Weekly Platform Maintenance Window Mar 24, 2026 12:30-14:30 UTC

We will be undergoing weekly scheduled maintenance on HyperStack and underlying services to ensure better, smoother, and faster user experiences for the customers. During this time, HyperStack end-users may see a slight impact on the dashboard performance, but no VM operations should be impacted.

If you have any questions or queries, please contact support via support@hyperstack.cloud

Thank you!

Posted on Mar 17, 2026 - 16:40 UTC
Mar 20, 2026
Resolved - The issue affecting the H100 VM creation intermittently in the CANADA-1 (CA-1) region has been resolved. Our engineering team has completed fixing the impacted hosts and validated that new H100 VMs are launching successfully again.

All systems in the CANADA-1 (CA-1) Datacentre are now operating normally. We apologise for any inconvenience this may have caused.

Mar 20, 13:41 UTC
Identified - We have identified the root cause of the intermittent H100 VM creation failures in the CANADA-1 (CA-1) region.

Our engineering team is now working on the fix and will monitor recovery as remediation progresses. We will provide another update once normal H100 VM provisioning has been fully restored.

Mar 20, 11:13 UTC
Investigating - We are currently investigating an issue where newly created H100 virtual machines in our CANADA-1 (CA-1) Region may fail to launch and report an error during creation. Other VM/Flavor types and regions are not impacted.

Our engineering teams are actively working to identify the root cause and restore normal H100 VM provisioning. We will provide further updates as more information becomes available.

If you have any further questions or queries, please contact support via support@hyperstack.cloud

Mar 20, 09:10 UTC
Mar 19, 2026
Completed - The scheduled maintenance has been completed.
Mar 19, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 02:00 UTC
Scheduled - We will be performing scheduled network maintenance in the US1 region on Thursday, March 19 at 02:00 UTC. The maintenance window is expected to last approximately 2 hours.

During this time, our team will sequentially disable individual transit links in order to perform network testing and validation. This work is part of an ongoing effort to investigate potential performance bottlenecks and ensure optimal network reliability.

Impact:
No service disruption or performance degradation is expected. However, network redundancy will be temporarily reduced while individual transit links are tested.

We will monitor the environment closely throughout the maintenance window and restore full redundancy once testing is complete.

Mar 16, 14:24 UTC
Mar 18, 2026

No incidents reported.

Mar 17, 2026
Completed - The scheduled maintenance has been completed.
Mar 17, 14:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 12:30 UTC
Scheduled - We will be undergoing weekly scheduled maintenance on HyperStack and underlying services to ensure better, smoother, and faster user experiences for the customers. During this time, HyperStack end-users may see a slight impact on the dashboard performance, but no VM operations should be impacted.

If you have any questions or queries, please contact support via support@hyperstack.cloud

Thank you!

Mar 10, 16:40 UTC
Mar 16, 2026

No incidents reported.

Mar 15, 2026

No incidents reported.

Mar 14, 2026

No incidents reported.

Mar 13, 2026

No incidents reported.

Mar 12, 2026

No incidents reported.

Mar 11, 2026

No incidents reported.

Mar 10, 2026
Completed - The scheduled maintenance has been completed.
Mar 10, 14:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 12:30 UTC
Scheduled - We will be undergoing weekly scheduled maintenance on HyperStack and underlying services to ensure better, smoother, and faster user experiences for the customers. During this time, HyperStack end-users may see a slight impact on the dashboard performance, but no VM operations should be impacted.

If you have any questions or queries, please contact support via support@hyperstack.cloud

Thank you!

Mar 3, 16:40 UTC
Mar 9, 2026

No incidents reported.

Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026

No incidents reported.