Planned maintenance in US-1
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 2026 - 23:00 UTC
Scheduled - Our data centre provider will be carrying out infrastructure optimisation work at our Houston facility in US-1 on Thursday 12 November, from 5:00 PM to 7:00 PM CST (23:00 on 12 November to 01:00 on 13 November UTC).

During this window, a small number of servers in this region may lose power. Most customers in US-1 will not be affected.

To prepare for this work, some capacity in US-1 has been temporarily taken out of service, so you may see reduced availability when deploying new virtual machines in this region until the work is complete.

If you have any questions, please contact our support team.
Nov 12, 2026 23:00 - Nov 13, 2026 01:00 UTC

About This Site

This page provides the Hyperstack Service Status, showing current and historic service status information along with details of future maintenances

Uptime over the past 90 days. View historical uptime.
Norway 1 Datacentre Operational
Canada 1 Datacentre Operational
Hyperstack Portal Operational
Infrahub Customer Portal Operational
Hyperstack API Operational
US 1 DataCenter Under Maintenance
Canada 2 Datacentre Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Weekly Platform Maintenance Window Nov 17, 2026 12:30-14:30 UTC

We will be undergoing weekly scheduled maintenance on HyperStack and underlying services to ensure better, smoother, and faster user experiences for the customers. During this time, HyperStack end-users may see a slight impact on the dashboard performance, but no VM operations should be impacted.

If you have any questions or queries, please contact support via support@hyperstack.cloud

Thank you!
Posted on Nov 10, 2026 - 16:40 UTC

Scheduled maintenance: CA2 network and storage upgrades Nov 18, 2026 12:00 - Nov 19, 2026 03:30 UTC

We will be carrying out scheduled maintenance in the CA2 region to apply security updates to our network firewalls, switches and storage systems.

Expected impact
Network switch upgrade: approximately 12 hours of full downtime. Virtual machines in CA2 will be unreachable, and attached storage and multi-node networking will be unavailable during this time.
Firewall upgrade: brief, intermittent network interruptions over approximately 4 hours.
Storage upgrade: brief, intermittent interruptions to shared storage over approximately 3 hours.
The timing of each upgrade may shift within the window, so please plan for resources in CA2 to be unavailable for the full period. We recommend saving your work and checkpointing any long-running jobs before the maintenance begins.
Posted on Nov 06, 2026 - 17:31 UTC

Nov 13, 2026

No incidents reported today.

Nov 12, 2026

Scheduled Maintenance: CA1 Internet Connectivity
Completed - The scheduled maintenance has been completed.
Nov 12, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 16:00 UTC
Scheduled - CA1 public internet connectivity

We will be carrying out planned network maintenance in our CA1 region during the window above.
During this time, resources using public IP addresses in CA1, including floating IPs and external networks, may experience short interruptions to internet connectivity. These are expected to last a few seconds each and may occur at a few points within the window. Some existing connections may drop and need to reconnect.

Other traffic in CANADA-1, such as communication between instances on private networks, is not expected to be affected.

If you have connection-sensitive tasks planned, such as large data transfers or long-running sessions over a public IP, you may wish to schedule them outside of this window or make sure your applications can reconnect automatically.

If you have any questions, please contact our support team at support@hyperstack.cloud.
Nov 5, 16:26 UTC
CANADA-1 UPS systems maintenance
Completed - Update: Our data centre provider has postponed today’s planned power maintenance in CANADA-1, which was scheduled for Thursday 12 November from 07:00 to 13:00 ET (12:00 to 18:00 UTC). This work will no longer take place today.

We’ll share the new date here as soon as it’s confirmed. If you have any questions, please contact our support team.
Nov 12, 10:13 UTC
Scheduled - Our data centre provider will be carrying out the final planned maintenance on the UPS systems that power our CANADA-1 region on Thursday 12 November, from 07:00 to 13:00 ET (12:00 to 18:00 UTC).

Our infrastructure at this site is supplied by two independent power feeds, and only one will be worked on during this window, so we don't expect your virtual machines or data to be affected. There is a small chance you may briefly lose access to resources in this region. If this happens, your workloads should keep running and access should return without you needing to do anything.

Our support team will be monitoring throughout. If you notice anything unusual, please raise a ticket with our support team.
Nov 9, 13:32 UTC

Nov 11, 2026

CANADA-1 UPS systems maintenance
Completed - The scheduled maintenance has been completed.
Nov 11, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 12:00 UTC
Scheduled - Our data centre provider will be carrying out planned maintenance on the UPS systems that power our CANADA-1 region on Wednesday 11th November, from 07:00 to 13:00 ET (12:00 to 18:00 UTC).

Our infrastructure at this site is supplied by two independent power feeds, and only one will be worked on during this window, so we don't expect your virtual machines or data to be affected. There is a small chance you may briefly lose access to resources in this region. If this happens, your workloads should keep running and access should return without you needing to do anything.

Our support team will be monitoring throughout. If you notice anything unusual, please raise a ticket with our support team.
Nov 9, 13:27 UTC

Nov 10, 2026

CANADA-1 UPS systems maintenance
Completed - The scheduled maintenance has been completed.
Nov 10, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 12:00 UTC
Scheduled - Our data centre provider will be carrying out planned maintenance on the UPS systems that power our CANADA-1 region on Tuesday 10 November, from 07:00 to 13:00 ET (12:00 to 18:00 UTC).

Our infrastructure at this site is supplied by two independent power feeds, and only one will be worked on during this window, so we don't expect your virtual machines or data to be affected. There is a small chance you may briefly lose access to resources in this region. If this happens, your workloads should keep running and access should return without you needing to do anything.

Our support team will be monitoring throughout. If you notice anything unusual, please raise a ticket with our support team.
Nov 9, 13:26 UTC
Weekly Platform Maintenance Window
Completed - The scheduled maintenance has been completed.
Nov 10, 14:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 12:30 UTC
Scheduled - We will be undergoing weekly scheduled maintenance on HyperStack and underlying services to ensure better, smoother, and faster user experiences for the customers. During this time, HyperStack end-users may see a slight impact on the dashboard performance, but no VM operations should be impacted.

If you have any questions or queries, please contact support via support@hyperstack.cloud

Thank you!
Nov 3, 16:40 UTC

Nov 9, 2026

Some nodes unavailable in CANADA-1
Resolved - Status: Resolved
Power has been restored to affected nodes in CANADA-1 and are back online. Virtual machines on these nodes should now be accessible.
If any of your instances are still unavailable or not behaving as expected, please raise a ticket with our support team. We’re sorry for the disruption and will share more detail once we’ve completed a review with the data centre.
Nov 9, 21:11 UTC
Identified - An unexpected power issue has affected one of the power rails supplying part of our infrastructure in CANADA-1. As a result, some nodes in this region lost power, and virtual machines running on them may be unavailable or may have restarted.

We’ve identified the cause, and our team is working with the data centre to restore power and bring the affected nodes back online as quickly as possible. We’ll post updates here as nodes recover.

If your instance is still unavailable after we confirm the affected nodes have recovered, please raise a ticket with our support team and we’ll help you get it back up and running. We’re sorry for the disruption this has caused.
Nov 9, 13:20 UTC

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

No incidents reported.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

Weekly Platform Maintenance Window
Completed - The scheduled maintenance has been completed.
Nov 3, 14:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 12:30 UTC
Scheduled - We will be undergoing weekly scheduled maintenance on HyperStack and underlying services to ensure better, smoother, and faster user experiences for the customers. During this time, HyperStack end-users may see a slight impact on the dashboard performance, but no VM operations should be impacted.

If you have any questions or queries, please contact support via support@hyperstack.cloud

Thank you!
Oct 27, 16:40 UTC

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

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