All Systems Operational

About This Site

This page provides the Hyperstack Service Status, showing current and historic service status information along with details of future maintenances

Uptime over the past 90 days. View historical uptime.
Norway 1 Datacentre Operational
90 days ago
100.0 % uptime
Today
Canada 1 Datacentre Operational
90 days ago
99.98 % uptime
Today
Hyperstack Portal Operational
90 days ago
99.98 % uptime
Today
Infrahub Customer Portal Operational
90 days ago
99.96 % uptime
Today
Hyperstack API Operational
90 days ago
100.0 % uptime
Today
US 1 DataCenter Operational
90 days ago
100.0 % uptime
Today
Canada 2 Datacentre Operational
90 days ago
99.78 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Weekly Platform Maintenance Window May 19, 2026 12:30-14:30 UTC

We will be undergoing weekly scheduled maintenance on HyperStack and underlying services to ensure better, smoother, and faster user experiences for the customers. During this time, HyperStack end-users may see a slight impact on the dashboard performance, but no VM operations should be impacted.

If you have any questions or queries, please contact support via support@hyperstack.cloud

Thank you!
Posted on May 12, 2026 - 16:40 UTC
May 13, 2026

No incidents reported today.

May 12, 2026
Weekly Platform Maintenance Window
Completed - The scheduled maintenance has been completed.
May 12, 14:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 12:30 UTC
Scheduled - We will be undergoing weekly scheduled maintenance on HyperStack and underlying services to ensure better, smoother, and faster user experiences for the customers. During this time, HyperStack end-users may see a slight impact on the dashboard performance, but no VM operations should be impacted.

If you have any questions or queries, please contact support via support@hyperstack.cloud

Thank you!
May 5, 16:40 UTC
May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026

No incidents reported.

May 6, 2026

No incidents reported.

May 5, 2026
Weekly Platform Maintenance Window
Completed - The scheduled maintenance has been completed.
May 5, 14:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 12:30 UTC
Scheduled - We will be undergoing weekly scheduled maintenance on HyperStack and underlying services to ensure better, smoother, and faster user experiences for the customers. During this time, HyperStack end-users may see a slight impact on the dashboard performance, but no VM operations should be impacted.

If you have any questions or queries, please contact support via support@hyperstack.cloud

Thank you!
Apr 28, 16:40 UTC
May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026

No incidents reported.

Apr 29, 2026
NVIDIA Helm Repository Unreachable
Resolved - Summary
The underlying issue has been resolved. New clusters are now creating successfully and transitioning to an Active state as expected.

Impact
Cluster creation and reconciliation processes are now fully operational.

Current Status
All systems are functioning normally.
We apologise for any inconvenience this issue may have caused. We will continue to monitor the situation closely. If you experience any further issues, please contact us at support@hyperstack.cloud.
Apr 29, 14:11 UTC
Identified - Summary
We have narrowed down the issue to just cluster creation. Reconciliation for existing clusters (incl adding/removing nodes/groups) aren't affected.

Impact
Clusters that depend on NVIDIA Helm charts may fail to create.

Observed Error
502 Bad Gateway when attempting to fetch index.yaml from the NVIDIA Helm repository.

Current Status
Investigation is ongoing. We are monitoring the upstream NVIDIA repository and assessing potential mitigation options.

Next Update
We will provide an update as soon as additional information or mitigation steps become available.
Apr 29, 13:38 UTC
Update - We are continuing to investigate this issue.
Apr 29, 10:39 UTC
Investigating - Summary
We are currently investigating an issue affecting cluster reconciliation. The NVIDIA Helm chart repository (https://helm.ngc.nvidia.com/nvidia) is returning errors and appears to be unreachable.

Impact
Clusters that depend on NVIDIA Helm charts may fail to reconcile to their desired state.

Observed Error
502 Bad Gateway when attempting to fetch index.yaml from the NVIDIA Helm repository.

Current Status
Investigation is ongoing. We are monitoring the upstream NVIDIA repository and assessing potential mitigation options.

Next Update
We will provide an update as soon as additional information or mitigation steps become available.
Apr 29, 10:36 UTC
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