All Systems Operational

About This Site

This page provides the Hyperstack Service Status, showing current and historic service status information along with details of future maintenances

Uptime over the past 90 days. View historical uptime.
Norway 1 Datacentre Operational
90 days ago
100.0 % uptime
Today
Canada 1 Datacentre Operational
90 days ago
100.0 % uptime
Today
Hyperstack Portal Operational
90 days ago
100.0 % uptime
Today
Infrahub Customer Portal Operational
90 days ago
100.0 % uptime
Today
Hyperstack API Operational
90 days ago
100.0 % uptime
Today
US 1 DataCenter Operational
90 days ago
99.96 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Weekly Platform Maintenance Window Jul 22, 2025 12:30-14:30 UTC

We will be undergoing weekly scheduled maintenance on HyperStack and underlying services to ensure better, smoother, and faster user experiences for the customers. During this time, HyperStack end-users may see a slight impact on the dashboard performance, but no VM operations should be impacted.

If you have any questions or queries, please contact support via support@hyperstack.cloud

Thank you!
Posted on Jul 15, 2025 - 16:40 UTC
Jul 19, 2025

No incidents reported today.

Jul 18, 2025

No incidents reported.

Jul 17, 2025
API Service Degradation - Instance Creation Impacted
Resolved - The issue impacting instance creation and network configuration changes in the CA1 region has been resolved.

As of now, all GPU types have been restored to normal operation, and VM creation and management are functioning as expected.

We appreciate your patience while our engineering team worked to implement and verify the solution.
Jul 17, 09:41 UTC
Update - The fix was successfully tested and we are actively rolling it out in our Canada1 region. VM creation and management will be recovered by GPU types, starting with the RTX A6000.
Jul 17, 04:12 UTC
Update - We are continuing to work on a fix for this issue.
Jul 16, 23:00 UTC
Identified - The issue has been identified and a fix is being implemented.
Jul 16, 21:40 UTC
Investigating - We are currently experiencing an API service issue affecting instance creation and network configuration changes. Our engineering team has identified the root cause and is actively working on remediation. Existing instances and network configurations remain unaffected.
Jul 16, 21:30 UTC
Storage Expansion in CA1
Resolved - The storage expansion has finished. Thank you for your patience.
Jul 17, 05:29 UTC
Monitoring - We are currently performing a storage expansion in our CA1 region to support future growth and improve performance.

Impact:
There is no expected disruption to running workloads. However, clients may experience minor performance variations during data rebalancing.

We appreciate your patience and understanding. If you encounter any issues, please contact our support team.
Jul 15, 23:58 UTC
Jul 16, 2025
Jul 15, 2025
Weekly Platform Maintenance Window
Completed - The scheduled maintenance has been completed.
Jul 15, 14:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 12:30 UTC
Scheduled - We will be undergoing weekly scheduled maintenance on HyperStack and underlying services to ensure better, smoother, and faster user experiences for the customers. During this time, HyperStack end-users may see a slight impact on the dashboard performance, but no VM operations should be impacted.

If you have any questions or queries, please contact support via support@hyperstack.cloud

Thank you!
Jul 8, 16:40 UTC
Jul 14, 2025

No incidents reported.

Jul 13, 2025

No incidents reported.

Jul 12, 2025

No incidents reported.

Jul 11, 2025

No incidents reported.

Jul 10, 2025
Storage Expansion in NO1
Resolved - The expansion has finished. Thank you for your patience.
Jul 10, 03:10 UTC
Monitoring - We are currently performing a storage expansion in our NO1 region to support future growth and improve performance.

Impact:
There is no expected disruption to running workloads. However, clients may experience minor performance variations during data rebalancing.

We appreciate your patience and understanding. If you encounter any issues, please contact our support team.
Jul 9, 23:40 UTC
Jul 9, 2025
Jul 8, 2025
Weekly HyperStack Maintenance Window
Completed - The scheduled maintenance has been completed.
Jul 8, 14:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 12:30 UTC
Scheduled - We will be undergoing weekly scheduled maintenance on HyperStack and underlying services to ensure better, smoother, and faster user experiences for the customers. During this time, HyperStack end-users may see a slight impact on the dashboard performance, but no VM operations should be impacted.

If you have any questions or queries, please contact support via support@hyperstack.cloud

Thank you!
Jul 1, 15:00 UTC
Jul 7, 2025
Storage Expansion in CA1
Resolved - The expansion has finished. Thank you for your patience.
Jul 7, 00:13 UTC
Monitoring - We are currently performing a storage expansion in our CA1 region to support future growth and improve performance.

Impact:
There is no expected disruption to running workloads. However, clients may experience minor performance variations during data rebalancing.

We appreciate your patience and understanding. If you encounter any issues, please contact our support team.
Jul 2, 00:27 UTC
Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

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