CA1 - Temporary Storage Performance Degradation

Incident Report for Hyperstack Service Status

Resolved

The cluster has now been rebalanced, and full data redundancy is restored.

Posted May 08, 2025 - 00:30 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 06, 2025 - 19:34 UTC

Identified

We are currently addressing an issue within our CA1 region storage cluster. One of the storage nodes has experienced a failure and is in the process of being removed from the cluster. While the system is designed to self-heal and automatically redistribute data, you may experience temporary performance degradation during this recovery period.

Our engineering team is actively monitoring the situation to ensure a swift and seamless resolution. We will continue to provide updates as recovery progresses.

Posted May 06, 2025 - 15:44 UTC

This incident affected: Canada 1 Datacentre.