Secondary ISP not functioning in US1 region

Incident Report for Hyperstack Service Status

Resolved

This incident has been resolved.

Posted Feb 07, 2025 - 13:49 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Feb 03, 2025 - 10:10 UTC

Investigating

The secondary ISP failed in US1 region and has been disabled. The DC team are investigating. The Internet traffic is currently on non-redundant path, and this will be the operating configuration until a root cause can be found and corrected. While the traffic is still flowing, as there is no redundancy, there is potential for Internet traffic flakiness.

Posted Feb 02, 2025 - 23:15 UTC

This incident affected: US 1 DataCenter.