Connectivity issues to Hyperstack VMs and Portal

Incident Report for Hyperstack Service Status

Resolved

This incident has been resolved.

Posted Sep 25, 2025 - 02:33 UTC

Monitoring

We are aware of intermittent connectivity issues affecting access to Hyperstack VMs and the portal.

- The issue appears to be related to internet routing, impacting certain regions (notably Asia).
- This is not isolated to a specific ISP or customer environment.

Our team is actively monitoring and investigating. Connectivity should be restored automatically as routing stabilises.

Posted Sep 24, 2025 - 10:31 UTC

This incident affected: Norway 1 Datacentre, Canada 1 Datacentre, Hyperstack Portal, and Hyperstack API.